Return and Refund Policy

We want you to feel confident shopping with us. If you’re not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused and in their original condition
• Packaging, tags, and accessories must be intact
• Proof of purchase is required

Certain items may be non‑returnable for hygiene or safety reasons (e.g., opened cosmetics, intimate items, perishable goods). These exceptions will always be clearly stated on the product page.

Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds are issued to your original payment method. Processing times vary by bank or payment provider but typically take 3–10 business days.

Refunds may be denied if:

• The item shows signs of use
• The item is damaged due to misuse
• The return is outside the allowed timeframe

If you need a different size, color, or replacement for a defective item, we offer exchanges at no additional cost (subject to stock availability).